• Assistant Vice President, Quality Improvement and Compliance

    Job Locations US-NY-Old Bethpage
    Job ID
    # of Openings
    Quality Improvement
  • Overview

    Reporting to the Chief Administrative Officer, the Quality Improvement, and Compliance Assistant Vice President (AVP)  serves as an integral member of the senior management for an assigned division or area of responsibility within the network of the organization. The Assistant Vice President serves as an essential support to the FREE network by providing expertise in the areas of regulatory guidance, person centered planning, and compliance related matters within the auspices of the Office of People with Developmental Disabilities (OPWDD), the Office of Mental Health (OMH), the Department of Health (DOH), the State Education Department (SED), the Centers for Medicare and Medicaid Services (CMS), the Office of the Medicaid Inspector General (OMIG), on Council on Quality Leadership (CQL), CARF, and other oversight bodies and payers, in the assessment, measurement, and facilitation of continuous quality improvement; regulatory compliance; and person-centered planning.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.


    The Assistant Vice President serves as a senior manager for an assigned division within the network of the agency, primary functions include:

    Assists with:

    • Planning, organizing, directing and coordinating the strategic direction of their division and is an active participant in the strategic planning process of the agency.
    • Setting goals, leading efforts to ensure progress toward priority goals and evaluates results to ensure that departmental and organizational objectives and operating requirements are met and are in line with the needs and mission of the organization.
    • The development and management of annual operating and capital budgets.
    • Identifying strategies to generate and maximize revenue.
    • Promoting a culture of high performance and continuous improvement that values learning and commitment to quality.
    • Maximizing the use of internal resources by interfacing with other colleagues and departments to ensure the effective and efficient oversight of a division.
    • Participating in the formulation of policies and procedures that meet local, state and federal requirements and assures the delivery of the highest quality of supports and services to the people served.
    • Assuring the proper and efficient oversight of a division, including oversight of the management, clinical and other key personnel.
    • Attracting, retaining and motivating employees.
    • Identifying and leading new business opportunities.
    • Ensuring highly productive relationships for the benefit of the organization.
    • Working alongside community leaders, executives, funders, government officials, families and sister organizations, as required.
    • Provides onsite support during all state surveys and external audits (OPWDD, DQI, DOH, SED, CQL, CARF, etc.) and/or arranges support from a QI Coordinator.
    • Ensure QI participates in all external plans of corrective actions in partnership with operations divisions and provides objective validation of all implemented corrective actions.
    • Responsible for the centralization of all documents related to audits (i.e. operating certificates, external POCAs and SODs, OMIG docs.
    • Serves as the agency liaison to the Office of the Medicaid Inspector General (OMIG) during OMIG audits and for other state oversight bodies including but not limited to OPWDD, OMH, DOH, SED, CMS, CQL, and CARF.
    • Coordinates and facilitate required Compliance Committees for the agency and its affiliates.
    • Responsible for conducting and overseeing all compliance investigations.
    • Collaborates with the Managed Care, Data Management and Strategic Planning AVP and Strategic Planning to determine and evaluate trends and feedback necessary for specific divisions and the organization as it relates to quality improvement.
    • Serves as a leader for implementing changes targeting systems improvement to enhance quality, compliance and person centered planning throughout the organization.
    • In partnership with the Managed Care, Data Management and Strategic Planning AVP ensure the proper implementation of agency EHR and other applications that yield essential data that informs the agency what action to take in addressing need areas if objectives are not met.
    • Lead efforts to assist with the organizations record retention efforts related to billing critical service delivery data and documentation.
    • Directly supervise the Community Development team.
    • Ensure the Community Development team acts as a liaison with the various parties including the oversight/funding agency, local community boards and elected officials, architects and contractors to ensure that all homes are designed with the individual’s wants, needs and desires in mind in line with person-centered planning and quality. 
    • Ensures compliance with regulatory and quality standards in collaboration with QI and the operating teams and promotes quality goals and objectives with our homes.


    • A Bachelor’s degree in related field or an equivalent combination of training and professional experience. Master’s preferred.
    • A minimum of ten years of professional senior management experience in the health and human services field.
    • Five years of professional experience working directly with persons with developmental disabilities, mental health and/or other intellectual disabilities.
    • Demonstrated competency in all state, local, federal regulations and agency policies relevant to the operation of the respective division.
    • Familiarity with OPWDD, OMH, DOH, SED, CQL, CARF, and other state government entities required to sufficiently operate the respective division.
    • Strong oral and communication skills.
    • Strong project management skills.
    • Ability to formulate and sustain positive working relationships with colleagues.
    • Ability to balance competing priorities, complex situations, and meet deadlines. 

    Essential Competencies 

    • Strategic Thinking
    • Problem Solving/Analysis
    • Financial Management
    • Project Management
    • Communication Proficiency
    • Personal Effectiveness/Credibility
    • Managed Care, Regulatory and Compliance Standards


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