Under the supervision of the Assistant Vice President of Vocational Services, the Shift Leader is responsible for overseeing the successful day-to-day operations of the Fancy FREE kiosk at the Broadway Mall during the weekends. The main goals of this position are to coordinate and manage the kiosk’s weekend operations, maintain the store’s inventory and professional appearance, and ensure the highest quality of service for all clientele.  The position will also require the job coaching of individuals with disabilities to support their development of effective work skills and increased independence.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

• Monitoring and managing inventory, product displays, and promotional materials to enhance sales and overall success of the store.
• Assisting in the tracking, monitoring, and communication of business and financial results to ensure the achievement of operational goals.
• Establishing and nurturing consumer rapport to ensure high standards of consumer satisfaction and excellence of service.
• Job coaching supported individuals to facilitate their development of retail and customer service-related skills.

• High School Diploma/GED or equivalent.
• Retail experience preferred.